This Privacy Policy applies when you visit the Pick Me Up 242 website, use our rider or driver applications, create an account, request or provide a ride, contact support, or otherwise use our services.
Personal data you provide
While using the service, we may ask you to provide information that can be used to contact or identify you. This may include:
- Email address
- First and last name
- Phone number
- Address, state or province, ZIP or postal code, and city
- Account, pickup, destination, and service information
- Files, images, and documents used for identity, account, driver, vehicle, or other document verification
- Usage and diagnostic data
SMS one-time verification
We may use SMS for one-time password or one-time verification-code delivery when you create an account, sign in, or verify the mobile number connected to your account. SMS verification is used to confirm that you control the supplied phone number and to help verify your identity.
Android device permissions
Depending on your device, operating-system version, and the app feature you use, the application may request the following permissions:
Permissions are requested to receive input or operate the feature shown to you. Granting a permission does not by itself mean that all accessible information is stored. Information you intentionally select, capture, or submit may be uploaded, processed, or retained as described in this policy.
Location permission declaration
The application may request the following Android location permissions:
Precise and approximate location
ACCESS_FINE_LOCATION and ACCESS_COARSE_LOCATION may be used, with your permission, to determine an accurate or approximate pickup location, show nearby ride activity, support routing and navigation, update trip progress, and help a rider or driver complete an active service.
Background location
ACCESS_BACKGROUND_LOCATION may be used when necessary to support location updates and tracking during an active rider or driver trip, including when the application is not visible on screen. Background location is not intended for unrelated monitoring.
We do not sell location information or use it for unrelated purposes. Location information may be processed by mapping, hosting, and other service providers when necessary to operate trip, routing, safety, support, and application functions. You can enable or disable location access through your device settings, although disabling it may prevent pickup, routing, tracking, or other location-dependent features from working correctly.
Contacts, files, images, and documents
With your prior permission, the app may access information from your device’s contacts list or files and images. Contacts may be used to let you select details for an emergency-contact or similar feature. Files, images, camera captures, and documents may be used for identity, account, client, driver, vehicle, or document verification.
The information you choose may be stored only on your device, uploaded to Pick Me Up 242 systems, and/or processed by a service provider that supports the relevant feature. We use submitted information to provide, improve, secure, and customize the service. You can change contacts, camera, photo, and file permissions at any time through your device settings, although disabling access may limit the related feature.
Information collected while using the application
With your permission or through your use of the service, we may collect location information, selected contacts, selected files or images, trip and account activity, and information submitted through app features. We use this information to provide requested features, operate rides, verify accounts or documents, improve and customize the service, support users, prevent misuse, and maintain security.
Usage and diagnostic data
Usage data may be collected automatically when you use the website or application. It may include your Internet Protocol address, browser type and version, pages or app features visited, date and time of access, time spent on pages or features, interactions, unique device identifiers, and diagnostic data.
When you access the service through a mobile device, we may also receive the mobile-device type, unique device ID, mobile IP address, operating system, mobile browser type, app version, and other diagnostic information. We may receive information that your browser or device sends whenever you visit or use the service.
How information is processed and stored
Information may be processed or stored on your device, on Pick Me Up 242 systems, and/or on systems operated by service providers that support hosting, communications, SMS verification, mapping, identity or document verification, analytics, app operation, and customer support. We use information only for service, security, support, verification, improvement, legal, and operational purposes described in this policy.
We take commercially reasonable measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No electronic transmission or storage method can be guaranteed to be completely secure.
Your permission choices
You can enable or disable camera, phone, account, contacts, files, images, precise location, approximate location, and background location access through your device settings. You may also choose not to provide certain information. Some information and permissions are necessary to create or verify an account, request or provide a trip, upload verification material, select an emergency contact, or use another requested feature.
Policy updates and contact information
We may update this policy from time to time. Material changes should be reflected by a revised date on this page. Your continued use of the app or services after an update means the updated policy applies to your continued use.
We welcome questions or comments about this Privacy Policy. If you believe the policy has been contravened, we will use commercially reasonable efforts to review and address the concern.
Email pickmeup242@gmail.com, call +1 242 425 4173, or write to Pick Me Up 242, Cowpen Road, Nassau, New Providence, The Bahamas.
Acceptance
By continuing to use the website, application, or services, you acknowledge that you have read this Privacy Policy and understand the practices described in it.